Incident Reporting > Handling in office

The report is now editable in the office. You can either decide to

•resend the report to the ship due to the request of additional information

•assign To-Do items or Corrective/Preventive Action Items (as per configuration)

•approve the report

Assign ToDo-Items (office)

If there is a ToDo-Item/task resulting from a Near Miss– or Accident Report, this will be created in the office and assigned to the corresponding site. Assigning a ToDo-Item to several ships will multiply the item (in the office version only), i.e. if 5 ships are assigned for follow-up, the ToDo-Item will be multiplied 5 times, however, the respective site will only see the own ToDo-Items.

Use button “Assign Item(s)” and select the ship(s) which should follow up on this task.

Fill in the details of the task and insert the responsible role and due date [if a responsible person instead of a role should be assigned – go to the (ship-specific) item and use follow-up button].

SDR only

If the ship is chartered, the office can insert the charterers contact details into the report. To inform the charterer about the SDR the button “send to charterer” can be used.

The report can be sent with or without attachments. Reports forwarded to charterer will be shown in green/italic letters in the tree.

Once feedback from the charterer is received, the report can be sent back to the ship for “Report Tracking” – use button “Resend to ship” and the report will be re-opened on board (extra folder “SDR – For Follow Up”).